Welcome to the game support page. Many players are unaware of the possibility of accessing game support. You have the link below, the support does not support the Chinese community.
Alternatively, to contact game support, you can do the following.
First, open the game:
Go to Settings in the bottom right-hand corner of your screen.
Click on Accounts and then on Support :
You scroll down the page and if you’d like to speak to someone from technical support, click on “What should I do if I spot an error?” or “If you haven’t found an answer to your question.”
Please note that sometimes the game may give an automatic answer. Remain courteous and send a message again.
Then create a ticket:
Here’s how to create a ticket: fill in all the information relating to the current incident.
If support doesn’t give a reliable answer, you can always ask at our discord, which we’ll be happy to help you with.